Technical sourcing desk

Contact Dupont

Start with the operating condition and the fields already controlled. The first response will distinguish material selection, test-scope, sample and commercial questions.

Industrial textile inquiries

Dupont Material Desk
410 Industry Exchange
Wilmington, DE 19801
United States

Email: [email protected]
Phone: +1 302 555 0142
Hours: Monday-Friday, 08:30-17:00 ET
Social: LinkedIn inquiries

Email is appropriate when a drawing, test request, existing specification or material data sheet must accompany the inquiry. The web form is appropriate when the requirement is still being structured.

Do not send proprietary formulations, export-controlled data or personal information that is unnecessary for the initial material screen. A confidentiality or document-transfer arrangement can be established separately when required.

Contact details support inquiry routing. They do not establish product availability, manufacturing location, certificate scope or delivery commitment.

Map of Dupont industrial textile inquiry desk

RFQ preparation

Information that improves the first response

Describe the end use, hazard or load, complete assembly, exposure conditions, maintenance or laundering and destination market. State the preferred fiber, yarn form, construction, GSM, usable width, coating or finish when known.

For performance evidence, provide the required standard, specimen arrangement, conditioning and acceptance criterion. A request for “fireproof,” “waterproof” or “cut-proof” material is not treated as a complete requirement because protective behavior has test and application boundaries.

For sampling, state whether the immediate decision concerns fiber or yarn conversion, handloom construction, color lab dip, finish strike-off, pre-production material or a production lot. For commercial comparison, include estimated quantity, color count, MOQ tolerance, delivery window, Incoterm and destination.

Identify any approved incumbent material and the reason for change. A new fiber source, weave, coating, backing, finish or color can affect conversion and test behavior, so substitution decisions require the relevant construction and evidence to be reviewed again.

The reply will identify which questions can be answered from supplied documents and which require a physical trial, order-specific report or supplier confirmation. No form response constitutes final qualification for a protective application.